February 2013

Hyperspace Bypass

This was actually the second quilt top I ever worked on, but I never finished it. It's not perfect, but sitting on my shelf doesn't do it -- or a friend -- any good. It will be my 42nd quilt finished, and I'm thinking this is my one chance for a Hitchhiker's-named quilt.Now, what to name it?
 by domesticat.
Date: 
21 August 2007 to 10 February 2013
Photoset: 

http://www.flickr.com/photos/domesticat/sets/72157606877405925

Recipient: 
Jen and Jerry
Pattern: 
Strips and Curves
Level of completion: 
Completed and given away
Blog entries referencing this quilt: 
Some assembly required

I've posted a lot of projects on this site, but this one is hard -- hard enough that it's been many years in the making, and I'm only just now talking about it. 

Hyperspace Bypass was my second attempt at quilting, and it was very nearly my last. It was too technically difficult for me at the time, and while I did my best, it didn't work out the way that I wanted it to. In perfectionist terms, I knew what I had to do: I packed it up and put it away. I've been dodging this quilt top ever since, and it has bothered me more and more throughout the years.

all tags: 
quilting
humility

It happened.

So, I can finally tell you. I got promoted.

I am moving off of the front lines, at my company, into more of a management role. I'm shifting from the badly-named tier 1 team (tier 1 at this company is FAR more than what you'd think of as "tier 1" support, probably T2 or T3 anywhere else) to a Training and Documentation Coordinator.

The question was pretty simple: how did one person in Alabama become a ticket-smashing machine while maintaining clear communication and genuine customer focus?

The follow-up question is even simpler: and how do we teach this intangible?

all tags: 
work